Cancellations & Refunds

• Before you pay: a booking you haven't paid for holds nothing and can be cancelled any time, at no cost. Someone else may book that slot first.
• The advance: paying 10% of the total confirms your slot. This advance is non-refundable — it is what reserves the date and compensates the venue for turning other bookings away.
• Cancelling more than 48 hours before: you can cancel in the app, with nothing further to pay. The advance already paid is not returned.
• Within 48 hours of the start: the booking can no longer be cancelled in the app. Contact us and we will take it up with the venue, though the venue is not obliged to agree.
• The balance: everything beyond the advance is settled directly with the venue, on their terms.

Spots at a Social are paid in full, per head, and are non-refundable. Once paid, an enrolment can't be cancelled — these are small curated events and your spot is held for you. An enrolment you haven't paid for yet can be cancelled freely.

If a venue partner cancels a confirmed booking, or we cancel a Social, you get a full refund of everything you paid us, including the advance. We'll also help you find another venue or date where we can.

• Approved refunds go back to the original payment method through Razorpay, normally within 5 – 7 working days after approval.
• Your bank or card issuer may take a few days more to show it.
• We refund in Indian Rupees. Any bank charges on your side aren't ours to control.

If the venue was materially different from its listing, or the venue partner did not honour the booking, tell us within 7 days at support@partybeasts.in with photos or details. We investigate with the venue partner and, where the complaint is upheld, refund the advance and may remove the listing.

• Open My bookings, pick the booking, and use Cancel booking.
• For Socials, open My events — unpaid enrolments can be cancelled there.
• Need help? Email support@partybeasts.in or call [+91 XXXXX XXXXX] (Monday to Saturday, 10am – 7pm IST).